Frequently Asked Questions

Yoga Lab always offers classes for beginners. Let start by giving us a message to get personalized advise!

Yoga Lab do not offer trial class promotions. However, when you register for any class, you can pay a drop-in fee (single class fee). Within 48 hours afterward, if you wish to purchase a membership card, Yoga Lab will only charge you for the remaining balance after deducting the drop-in fee you paid.

At Yoga Lab, we always provide students with essential yoga equipment including mats, blocks, straps, pillows, and blankets. Coming to our class, you only need to wear comfortable, appropriate workout clothes.

Unfortunately, we do not have shower facilities for students after classes. Both studios have changing room, lockers and toilets. 

To ensure the best experience in our classes, it is necessary to reserve your spot in advance. Yoga Lab’s weekly schedule is announced regularly on the Saturday of the previous week, and classes will be open for students to book up until just before the start time. However, planning your workouts from the beginning of the week helps both you and us stay motivated for a fresh week ahead. Therefore, don’t hesitate to book your classes early!

To purchase a drop-in pass for a class, please message Yoga Lab directly through our hotline, Facebook page, or email listed on our website. When you register for a membership at Yoga Lab, an account will be created for you to reserve spots on the Vibefam app or on Yoga Lab's official website. This makes it easier and quicker for students to book and cancel their spots.

If you are holding a "package pass", you are entitled to book Special Class with your credits. Unlimited pass are NOT entitled for this class, but you can still book weekend meditation class. 

​Workshops are not bookable with your class pass, however you can sign up for the workshop with member discounts. 

You can completely cancel your class reservation if you are unable to attend. If you cancel at least 1 hour before the class starts, the session will be credited back to your membership account. However, if you cancel within 1 hour of the class time, the session will still be deducted from your pass.

In case of force majeure, if a  class is cancelled, we will contact the students to inform them, then proceed to cancel the class in the system and refund the credit back to the students' accounts

We're sorry, but currently, Yoga Lab Hanoi does not offer a membership card that allows you to attend classes at both locations simultaneously. Therefore, a pass from the Vong Duc location cannot be used to book classes at Yên Ninh and vice versa

Depending on the type of membership card you have, the hold period may vary. However, each card can only be put on hold once, and the hold time cannot be accumulated.